kier bridgend complaints

If you make a request for a service and then are not happy with our response, you will be able to make your concern known as we describe below. ComplaintsLegal and Regulatory ServiceBridgend County Borough CouncilAngel StreetBridgendCF31 4WB. I see a lot of ppl complaining about kier. Please be aware that the Council may take longer to respond to any correspondence or complaints, due to staff shortages and the Councils response to Coronavirus. kier bridgend complaints If we did not do something well, we will aim to put it right. Verification can help ensure real people write reviews about real companies. Kier Group plc. Its nothing but hassle and stress getting them to do anything and I very much wish id purchased from a different house builder who values their customers. Kier Group careers in Bridgend | Indeed.com We use dedicated people and clever technology to safeguard our platform. Kier Group CEO is optimistic that, with investment in upskilling, the construction industry can help support economic recovery Andrew Davies, Chief Executive of the Kier Group, has opened the Cardiff. Kier | Our Locations Here are 8 tips for writing great reviews. Click on a service above for more options or click here to look up another property. Last Service 14/04/2023 Next Service 20/04/2023 Refuse Sacks collection. You can write a letter to us at the following address: We will formally acknowledge your concern within 5 working days and let you know how we intend to deal with it. If possible, well put right any mistakes we may have made. Enter your postcode and, when prompted, select your address from the drop-down menu. If you need help, you can speak to someone on the Meic Helpline (phone 080880 23456, www.meiccymru.org) or contact the Childrens Commissioner for Wales. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Best and worst companies at resolving issues. This could be by letter or e-mail, for example. (In any event, regardless of the circumstances, we will not consider any concerns about matters that took place more than three years ago.). 62 Village Court, Broadlands, Bridgend, CF31 5DY. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Theres no jargon in our rights guides. Email: A free inside look at company reviews and salaries posted anonymously by employees. Bought a new built property in Corby, nothing has gone right since day one - they put wrong flooring to start with, major plumbing issues and shower not working, now being told it is major issue and needs knocking walls and pipes relocating!!! - Bridgend - 19 November 2022. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. All they are doing is stealing from hard pressed Houston associations and their tenants who can ill afford this sort of loss. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. All it took was one call and I had an electrician out within two days. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. give you regular updates, including telling you whether any developments might change our original estimate. Additional sacks for refuse because you have run out - Must be pre-ordered via the . recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Register for nappy and absorbent waste collections, and find out the rules for using this service. I was swimming in my local swimming baths. Suggested companies are based on peoples browsing tendencies. Unfortunately this position has been closed but you can search our 470 open jobs by clicking here. Anybody knows if you can call someone here criminal? If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council If necessary, we will produce a longer report. If you think a vehicle has been abandoned, you can report this to us online. . The Ombudsman is independent of all government bodies and can look into your complaint if you believe that you personally, or the person on whose behalf you are complaining: The Ombudsman expects you to bring your concerns to our attention first and to give us a chance to put things right. Weve helped millions of people find a resolution. And all they can say is, cant get anyone to do the job!! Kier is a major contractor in the social housing sector, but it seems like it is one of the worst. Create a profile and sign up for Job Alerts. Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . Bridgend Local - Kier Group CEO is optimistic that, with | Facebook Bridgend. We will tell you who we have asked to look into your concern or complaint. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. Let us know you've had a happy experience, Let us know you've had an average experience, Unreasonable Behaviour Vexatious Policy December 2022 - PDF 172Kb, Insurance Claims Complaints Procedure - DOCX 14Kb. Kier Group Reviews in Bridgend | Glassdoor People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We will raise awareness amongst all relevant council employees of the requirement to deal with any complaints regarding the Councils compliance with the Welsh Language Standards to ensure that such complaints are investigated fully and impartially. I have now contracted the council to show what they have done. kier bridgend complaints Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. When I went down to point out the laws surrounding noise I was told to f*** off back into my flat.A truly awful company. After build clean was very poor.Other snags were corrected, but not without reminders.Don't complete your sale until the property is properly finished. This will be provided for each financial year. Kier Complaints Email & Phone | Resolver UK We can advise you about such organisations. Recycling and waste - Bridgend CBC For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Click on a service above for more options or click here to look up another property. Complete health and safety risk! Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. We will set out to you our understanding of your concerns and ask you to confirm that we have got it right. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, We take your concerns and complaints seriously and try to learn from any mistakes weve made. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Glad to finish here and move on. For the best experience please use a JavaScript enabled browser. Click on a service above for more options or click here to look up another property. If you are approaching us for a service for the first time, (e.g. Driver Loader - Kier Group Plc Careers , I started work for kier on monday (it's now wedensday) I was doing some construction work on there site in luton working on a school. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. Registered office: 2nd Floor, Optimum House, Clippers Quay, Salford, M50 3XP We have a separate policy to manage situations when we find that someones actions are unacceptable. In all honesty a company like this should not exist at all. . If we got it wrong, we will always apologise. Please place your recycling and waste at your propertys edge by 7am on your collection day. Property Results | Resident Service Portal - bridgend.kier.co.uk Employers / Post Job. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Start of main content. You can report environmental health issues such as pollution, pest control, infectious diseases and food complaints to Shared Regulatory Services. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. If your complaint is more complex, we will: The person who is investigating your concerns will aim first to establish the facts. We appreciate your views and will use them to improve our website. Working at Kier Group in Bridgend: employee reviews about Pay However, if you'd rather complain directly, you can use the above address to contact Kier. You can report a missed waste or recycling collection on the Kier website: Enter your postcode and, when prompted, select your address from the drop-down menu. Just glad I was never a council tenant who had to rely on them for anything despite the fact that I worked for them. This policy is also available in Welsh at our public buildings and on our website. Email: If you had to pay for a service yourself, when you should have had one from us, or if you were entitled to funding you did not receive we will usually aim to make good what you have lost. All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint. Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . So many issues with everybodys homes its unbelievable. However, sometimes you may have a statutory right of appeal e.g. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Find out how we combat fake reviews. Get started now and lets get this sorted. Age concern, Shelter etc who may be able to assist you. Date of experience: 09 February 2022 If you have requested a missed collection before 12pm they should be collected today. Enter your name, phone number and email address. Manchester- Optimum House. If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. Contact details. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. Click on a service above for more options or click here to look up another property. If there is a simple solution to your problem, we may ask you if you are happy to accept this. Slectionner une page. Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . There may have been upsetting or distressing circumstances leading up to a concern or a complaint. When reporting a problem to us please provide as many useful details as you can, including the date and time you noticed the issue, where it is located and your name and daytime contact number. Nobody seems able to locate any of the three that have supposedly arrived! Reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. All rights reserved. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. If you are reporting a missed recycling collection, you can also select what container or bag was missed, and if a sticker was applied. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Information provided by various external sources. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. 23 Cemetery Road, Bridgend, CF31 1NA. Kier Group Employee Reviews for Recycling Worker . They are rude and arrogant staff are werid people I QUIT! Verified Listing. against a refusal to grant you planning permission or the decision not to give your child a place in a particular school so, rather than investigate your concern, we will explain to you how you can appeal. have been disadvantaged personally by a service failure or have been treated unfairly. Our Cabinet also considers our response to complaints at least twice a year. If you have a concern, raise it with the person you are dealing with. I have contacted Kier on numerous occasions and still had no response .. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. They make appointments and then do not show up and when they do their workforce make excuse after excuse without being able to solve a single problem. You can be certain that youre talking to the right person at the right time. . Appalling customer service. Thursday every week. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art The work carried out is horrendous and I cannot believe how BT can use them. All rights reserved. We will not tolerate aggressive or abusive behaviour, unreasonable demands or unreasonable persistence. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience, Report faulty/damaged street light online. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs Click on a service above for more options or click here to look up another property. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. (MASH) The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the . Submit Review . Click on a service above for more options or click here to look up another property. Click on a service above for more options or click here to look up another property. Tel: 01656 643643 . 2023 Trustpilot A/S. If it was a refuse (blue bag) collection, select 'Refuse Sacks collection'. Kier | Our Locations Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. If possible, we believe it is best to deal with things straight away rather than try to sort them out later. When you express your concerns or complain to us, we will usually respond in the way we explain below. We take your concerns and complaints seriously and try to learn from any mistakes weve made. We can collect larger household items such as sofas, doors and beds. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. Typical big company really. Tel: 01656 643643 Email: . I would highly recommend them. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Email: If you need extra assistance, we will try to put you in touch with someone who can help. Kier Group plc Reviews | Read Customer Service Reviews of kier.co.uk I myself have lost in the region of three weeks pay waiting for cowboys from kier who make appointments and then never turn up. Have now been waiting a year for a kitchen unit door to be replaced which had been damaged before handover. Please check with your phone provider if you are unsure about how much a call will cost. If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. Disgrace of a company ! Property Results | Resident Service Portal - bridgend.kier.co.uk Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary.

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