lg washer rust recall

I find using a very mild laundry detergent (I use Earth Breeze) helps and it seems hot water makes it worse. Probably to costly??? We will never buy an LG product again. I am going to have to buy a new machine. I have rust around the bleach dispenser that is spreading and there is nothing I can do about itwhen this wash machine goes I will never buy an LG againone person doesnt make a difference to a large company but maybe when their sales decline due to all of us not buying again they will do somethingtake pictures if you do get rid of your machine. What is LG doing to fix the problem? Surely a washing machine should last more than 5 years? My washer is a top load, True Balance, Top of the line appliance. No rust is taking over the lid. Samsung has received 733 reports of washing machines vibrating excessively or the top detaching from the machine's chassis, according to the CPSC recall notice. The repair people were beyond frustrated with the company and now will no longer work on them. LG Front Load Washer Repair - Rusted Out Inside-I found out why. Most of our loads use an oxy clean non cholorine bleach. If you're not totally against front load machines, you can probably get a better machine for less. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. One minor injury has been reported. Also, the judge that dismissed it I hope they are no longer sitting as a judge. We also have the same issue with our LG washer, purchased from Sears. What do i do here ,the machine was purchased in 2012 at best buy ,so!!!!?? The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. Worn out drum bearing. I would also like to learn more about this class action. We purchased our LG washer in2017 and it began to rust around the bleach compartment as well..I am now concerned to hear it may begin to affect my clothing and that the company will not stand behind their product. Ditto on the terrible rusting. you can also install a whole house filter that traps manganese and iron. Bought my LG washer is 2016 and thought I must have done something wrong because rust started in bleach dispenser within a year. Based on what I have read it does not appear LG is accepting any responsibility. Granted it still works, but how long until it crumbles the rusted parts. Plaintiffs argue that LG should have foreseen that washer tops, which are subject to wet, humid conditions, may be more prone to rusting. This is a design defect. Dont purchase an LG !!! The machine is spotless otherwise. Once it starts on the metal, you have to get all if it because if you dont clear it all out down to bare metal it will continue. So what is the solution to this existing problem? I never use Clorox bleach or clothes softeners. I am just so upset. Probably to costly??? This explains why. My good friend has a lg refrigerator the repair crew have fixed on three occasions and finally put in a new compressor. Im experiencing the same thing. I will never buy another LG product again. 7. My washer has lots of rust!! 12/16/2016 LG Portable Air Conditioners . This is truly a manufacturer defect. Im with you. I have the same exact problem with rust and the bleach cup and my towels and clothes getting ruined! I live in California. Ive joined this class action suit and not heard one thing regarding my joining or the status of this case. We have pictures. We are having the same problem. Had nothing but problems with this washer from day 1 and now it is completely broken. Rusting area is all around the top inside rim of tub; worst on both sides of detergent dispenser. Initially, I wasnt sure what was causing it but I definitely know now. For information on deleting the cookies, please consult your browsers help function. I have had rush from the dispenser for over 4 years. Well now my clothes are getting ruined by rust stains. These new appliances are junk. After opening up washer to get a better look, underneath bleach compartment its completely rusted. I just found this article bc I cut my hand really bad on a rusty part of my washer this morning and I was looking how to prevent needing a tetanus my washer is somehow rusted inside where I was taking my laundry out and its not even 5 years old. They do not back their products and just wait for the warranties to run out so they do not have to fix them. I am very disappointed as well since we paid top dollar for a very poor quality appliance. How do I join the lawsuit? Weve had our LG washer for 12 years and its deposited rust stains on clothing, most of the top area is rusted, especially around the soap and softener dispenser, we have bits of rust flaking off into the utility tub when it drains, and now some rubber type stuff is flaking off in small bits all over everything. Thank you. I am having the same problem but never knew the spots on my clothes was a common problem until i googled it..what to do? I have one of the affected units in this recall and show you guys how to fix the potential. I bought an lg direct drive from Best Buy in November 2019. Bought it October, 2014. I am angered by the result of the class action suit as well as by the number of consumers whove commented on this because of the exact same issue. In conversation with LG, I was told it was a cosmetic issue well, its a cosmetic issue now that we have rust stains on all our clothes! Read my reply to others on this exact issue that LG KNOWS OF AND TELL ANYONE THAT YOU KNOW THAT ARE THINKING ABOUT BUYING AN LG PRODUCT!! My son called me and said his 3 yr.old model is rusting. It is shameful that the class action was dismissed! I purchased a high end LG washing machine. The rust has gotten so much worse over the years! It was black! This machine always needs the balance cables replaced. I think I have written here before but have never heard from anyone. They should not have had bleach there maybe fabric softener but BLEACH. I couldnt believe it. I called LG and he essentially discounted the rust issue. The bleach dispenser is a plastic insert which fits into the metal top of the washer. While one top is in use we recondition the extra top and put it in storage. Ours is not only rusted out where the bleach goes in (which we have not used in years because of this), but is also rusted out around the water dispenser where it fills the washer. However, this can result in some functions no longer being available. I had paid more for the LG thinking I would have a quality product not so am trying to get with LG for their disposition but after reading the comments appears they take no responsibility for the their faulty products!! Its starting to get on my towels and clothes. My LG top loader washer is also rusting around bleach dispenser. We started to get spots on our white clothes. Rust, Scratches, Dents | LG USA Support While on the phone I came across this thread. I would like to join the rust lg machine class action. The goober repairman they sent out insisted it was cosmetic and I had chipped it! Thanks. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem "cosmetic" or blaming it on inadequate care by the consumer. Has anyone else had the problem with holes in their clothes? I am having the same issue with the rusted bleach dispenser. The LG technition came out for the water pump told me to call back Best Buy So Im trying to get this resolved???? I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. I actually had a kitchen aid 18 years and never rusted near the bleach cup. I also have the rust issue which starts around the Bleach Box. Interesting that LG thinks it is a customer-use issue. I WAS GREETED BY A LOVELY LADY WHO HEARD ME OUT AND PUT IN A WORK ORDER FOR SOMEONE TO COME OUT AND ASSESS. I just emailed them about the same problem with pics. All of my clothes have damage. We swap tops out when the rust starts again. This machine is a huge disappointment! How can I be a part of this class action????? The first time I pulled the tray out a huge chunk of metal broke off of it. The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. My washer also has the rust issue and I want to join the lawsuit. Purchased our LG Washer in 2017 and it started rusting in 2021. I have an LG washer thats only 2 years old and the inside of it next to the detergent tray is rusting, and when I contacted LG customer service they basically told me its my fault the washer is rusting, and need to find a local repair shop. Unfortunate it was dismissed. Mine is also rusting around the bleach dispenser. I had laundry by the washer & clothes hanging that were above and fell behind. The rusting out around the dispenser started on mine within 3 months of purchase and even though Ive followed ALL the manufacturers care instructions in using the tub clean function once a month, etc, its done NOTHING to stop the gradual increase of rusting. Ive taken multiple photos and will say a little prayer before submitting them to our home warranty service for a replacement of the top. The rust falls into my laundry and I have little orange stains everywhere. How do you join this lawsuit. Bottom line, no more LG for our family and tell your friends. Horrible! Bought my lg toploader in 2013. Same problem, the rust is so bad now, 5-6 years later. I have the same rust problem and would like to join the class action. I also paid a pretty price for this machine, now I feel I need to replace a machine that is still working great except for the problem with my clothes getting ruined. Ive been in communication with LG over the years sending them pictures and they just say its my fault for not wiping away the bleach. would never but another one. I was so afraid the rust was due to our water but now Im thinking that LG is just terrible. Disgusting for a premium washing machine. Wish me luck. Our LG top loading washer started to rust around the bleach dispenser within the first year of owning it. Poor quality, poor customer service, poor representation of warranty agreement! We have the same issue. I called LG and they told me it is out of warranty after a year and is not covered. I have no idea how old my washing machine is as we moved in to our home in 2021 and it came with the house. Its so rotten. I just stumbled on this site and to my surprise, I am not the only one experiencing this issue. The model and serial numbers are found on the washer's label attached to the inside of the top lid. LG doesnt care about the consumer. Previous washers I have owned did not have this issue. Never ever buying any LG products again. The LG washing machine class action also argues that the defect is due to poor material choices and manufacturing, so no amount of customer care could have prevented rusting. Why was the case dismissed? We do not used bleach, so unsure if what the cause of corrosion. Another reliable way to get rid of rust is white vinegar. Please add me to the law suit.i was not aware of this class suit until now. Same problem, same complaint, same RUST, same LG response: improper use, improper care, using bleach (come on, isnt that what it is for?? Please add me to any list with info about future suits.. By the way, the set I replaced was a Sears top of the line model and I had the blistering, rust etc. It formed on the edges of the corner where you pour the bleach. I havent used bleach in it for a couple years and it is still deteriorating. My machine is less than 4 years old. Issue. I contacted GE but no help. Same here horrible rust around the bleach dispenser, rust stains in my laundry and LG is doing nothing and thats no okay but Im going to get to the bottom of this problem. Life is NOT good!! Asked the tech about it and if it could be fixed and he said it was from us spilling bleach on the paint coating. I have the same issue with my LG Waveforce Top Loading Washer (Model #WT5101HV). I always bought Sears washers in the past (Whirlpool) and never had this problem. Our Kenmore was 10 years old and still going when we got our LG. ft. Ultra Large Capacity High-Efficiency Top Load Washer with WaveForce, Model # WT5070CW can be ordered from from our Authorized Parts Distributor Affiliate: Encompass Parts Distribution 775 Tipton Industrial Dr. Suite F Lawrenceville, GA 30046 Sales: 866-779-7906 Fax . Prior to this, small rust spots were appearing on my clothes, ruining many that did not respond to rust remover. My LG washing machine also had a lot of rust ? Please let me know how I can add my name. About 2 years later we started noticing the exterior finish around the bleach dispenser bubbling and then it started to the finish started to peel. Faulty counter balance springs. On front and side of the machine. Hello and welcome to LG's step-by-step guide on how to clean the tub of your LG washing machine. To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! had many texts and calls and no support. LG should replace this washer, but they refuse responsibility. I have the same issues for quite a long time now myself. I how of a washer doing the same. This is obviously an example of poor design and quality. The following model numbers are included in the recall depending on the serial number. If you make a purchase using A few years in I noticed the rusting in the same bleach area that everyone else, is mentioning. I bought my pair in 2012 and the top around the bleach dispenser rusted within 2 years. Please keep me posted if another class action suit for Rust on Top Load washers gets revitalized. Why dont they stand behind their product? useless!!!! Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. However, I can only wash whites now if I want to risk rust stains that dont come out. This is crazy!!!! I lifted the top of the washing machine and the freakin plastic, baby-blue bleach filler fell on the floor. A washing machine should not rust like this! They need to be held accountable. Ive only used that dispenser a handful of times and leave the lid open every time the washer is not in use. It is absolutely horrible to spend Top Dollar on a supposed High-End Washing Machine only to have it LITERALLY fall apart in front of you. Nothing wrong with the machine. LG was not at all helpful and simply told me to call a repair man to replace the entire top of the machine! Since LG wont remedy this I will not buy any more of their products, which is a shame because I like the washer otherwise. This website is not intended for viewing or usage by European Union citizens. This LG washer has ruined numerous articles of clothing and bedding. I have the same problem it started about three years after buying it late 2012 and continue to be an issue with ruining clothes that it was washing and now it sounds like its going to fall apart same thing that happened when it was delivered trying to wash clothes it sounded like it was going to blow up my mother had a washing machine for 25 years and it was still good this LG product was supposed to be the best at the time and we paid a lot of money for it and I had never had a new washer before now I can trust all over my clothes and they hardly get washed correctly you have to wash twice in order for them to be clean I dont think this class action should have been dropped this is a big problem still. My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. Theoretically, high-grade stainless steel can last a lifetime, provided it's well. Do not use bleach due to my sons severe skin condition.

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