vida vacations lawsuit

Grupo Vidanta - Class action lawsuit - ComplaintsBoard.com Please assist me in this matter. The must continue to honor these contracts even if they do not offer them anymore. My mother and I traveled to Mexico to celebrate my graduation from college. These comments reach a relatively small number of people, if your are a victim of this scam please spread the word to help others avoid the Vida Cirque-us.We are seeking to widen the the reach of our message. I want what was approved. We have made numerous attempts to contact them over the phone and via e-mail and have either been totally ignored or been told the "responsible person" would get back to us in a few days. They also sold us a suite in the Kingdom of the sun which is still under construction. We told them we could not afford membership but using, "Let me talk to my manager tactics" we broke down and brought a membership that costs $10, 500 via credit cards and have to pay them $19, 500 over the nest ten years. I contacted Vidanta and requested help on the process to get a return email that states the following "Make a Wish Foundation & Vidanta Resorts are two separate and independent companies. We feel that we were frauded for their gain. That is not how it was explained at all. 7 weeks- 2 red, 2 holiday 4 international weeks When I questioned this I was told I was wrong by Another person, manager. Customer service has addressed our issue satisfactorily. vIDANTA SHARES | Timeshare Users Group Online Owner Forums It is viewed as creative selling, although those who are on the receiving end of the scheme dont see it that way. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We have been unsuccessful in reaching a solution that is reasonable for both parties. Sincerely, To be clear Cirque has nothing to do whatsoever with the sales practices the Mayan usesnot at all. Ill say it loud and clear: The Mayan Palace/Vida Vacations is a giant FRAUD If you receive a call, even if it appears to be from us, hang up immediately and call us back at 1-800-292-9446. Its location on this page may change next time you visit. The scam is they discounted the price and gave us rental credit, giving the false impression that there is a huge demand for rental weeks (this really helped convince us) then they gave equity credit for the Palladium, there were some other credits which we can't remember but in the end we paid $13, 500. Ms. Rose I urge you to reconsider your position, Ms. Gines, Vida sales reps trained by Vida management conned me into believing that rental income from this purchase was a certainty, and I believed them. I DO NOT TRUST THEM!!! We bring you unrivaled experiences in luxury vacationing, groundbreaking entertainment, and bespoke relaxation, all designed to meet your specifications. I was told that they would cancel the new contract "only if I removed any and all negative reviews of the resort" but that I had to honor the old contract. We signed the contract, after being there 6 hours and wanting to leave, TRUSTING that what we spoke about was what we're receiving. Which means you'll pay 80% of the asking price. That is not how it works. I was skeptical and asked how we could be sure that these figures were correct and not just typed up and printed out. Though we are all competent we think they used"the elderly tactics of being "Overwelmed". We were told that the certain agencies would buy back the timeshare weeks for a set amount. PLEASE REFUND OR NEED THE BOOKINGS FOR O7/03/22 THRU 07/10/22. We have also done research on the 299 dollar weeks and they cannot be used for hotels that don't offer timeshare system and the W hotel does not offer timeshare. Emails found on company website customerservice@grupovidanta.com 100% Support 0 0 Emails found on 3rd party websites customerservice@vidavacations.com 99% support 0 0 vidacareer@vidavacations.com 98% hr 0 0 Vida Vacations Careers and Employment | Indeed.com I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts: The company provides a physical address, 12 phone numbers, and 2 emails, as well as 4 social media accounts. Dear Reviewer63299, We're backsorry to bother you all with our sad story but we won't let Vida do what they did and just say too bad, so sad. The manager then said that he would not bring me anything that was not real or true, that Grand Mayan Nuevo Vallarta is a reputable company that would be held responsible! Six of us attended a timeshare meeting at Vidanta Nuevo Vallarta. If you are reading this, and within your 5 days to rescind, do so! We will continue to spread our story until this situation is resolved. Salesman assisted with making sure I had everything discussed. ; Desarrollo Marina Vallarta S.A. I just want to add something here, after buying a timeshare they also offered us a Club Freedom that would give me the right to reserve tickets to concerts, circus solei and the recreation park in construction. I was given a Reservation # 5258389 confirming rentals of 5 Units at the Grand Luxxe Residence Club for dates 07/03 thru 07/10/22. (Kudos to the sales staff. This is a very expensive timeshare but it is of the highest quality and has many happy owners. presentation. No place in the contract does it say there are limits on where/when those weeks will be. Vida Vacations in Cahoots with Rental Brokers This web site is managed independently of Vidanta Resorts and Vida Vacation Club for the benefit of our Members. We believe that every traveler deserves a vacation that reflects their tastes, interests, and lifestyle. I was visiting Puerto Vallarta last June 2022 for medical purposes, while exiting the airport I was targeted to a guy who offered me a free taxi in order to visit Vidanta resort with a free breakfast. Their position is we should have been aware that their sales team was allowed to promote a benefit that was proven to be useless. So I thought who would build all this, be able to attract a world class leader such as Curque and allow the sales teams to run wild and say whatever it takes, truth be damned. The complaint has been investigated and resolved to the customers satisfaction. All Rights Reserved. I was able to get approximately half my money back in 2011 for a downgraded contract with an offer of downgrading my contract to a one week suite, but I am still in the hole for $7600 and unable to sell my contract to anyone else due to the assignment clause number 6. Vida Vacations Accounting is standing by to help you with all billing inquiries. We're here for any questions and concerns you might have. The gifts they promised are absolutely worthless. Vacation amenities: [Resolved] Vida Vacations Review: timeshare scam - Complaints Board Alin Gines He said to me, they are just promoting the resort for the next time visit. After hours and hours, again, to get out of there, we signed (stupid I know!). Back in 2008 after completing radical stemcell surgery I went to a timeshare presentation at the Mayan in Nuevo Vallarta, I wanted the freedom of a place to relax but knew that there was a chance I would need the money more after all of my medical bills. Well these ended up being scams and the "companies" that Vidanta works with, have no choice but to lie and be in the middle of the scams. We have now gone on Ebay and other resale websites and see that the prices quoted us and given to us on a print out are not true. The cruise credits theyll incentivize you with are free but you have to pay a $1500 certificate redemption fee which is so sleazy and misleading. Pretty much to a person, the employees were wonderful and attentive to our every need. To allow an example, I asked him to show me Lucerne Switzerland for August 2023. The horrid sales people kindly let us know that we didn't buy what we originally thought but that we could cancel the contract if we "upgraded" purchased a new contract. My wife is retired now and may be forced to go back to work since we were led to believe that this would only cost us a few thousand dollars. Vida Vacations, Vidanta Resorts, Review - Ripoff Report Went to member services, Alex, and he handed us a form to fill out.Alex stated that it goes to owners daughter not in trash. The Mayan wants us to be quiet and learn to enjoy what they tricked us into buying, that is not going to happen. As I mentioned to you yesterday Vidas position will always be burdened with the actual truth. He came back with documents to sign and was not as was approved. You may trade-in the RTU contract to purchase a deeded property, which means you need to spend a lot more money, the RTU equity that you would use to buy a condo cannot exceed 20% of the purchase price. Emily at Emrealtyflorida.com, Desired outcome: Unfortunately the saga with Vida vacation goes on another day.We are trying to resolve this offline but Vida insists that they are within there legal rights to support a process that trains sales reps to present benefits such as rental, resale and now there latest scam is presenting their Private Residence Club as deeded property, another lie. You seethis company preys on people like us who have a very hard time saying no to the sales lady who went on and on about her 2 boys with no dad. I lost a whole day of vacation 9:30am to 5 pm and got the runaround at the resort when I asked for the person in charge of sales at every desk and person we encountered. My husband is mexican and we bought with Bliss REsorts on November 18th, 2013. We already had a program at Palladium and were still paying on it. The resort employees (maids, restaurant workers, etc) are wonderful and go out of their way to help. My mother is retired and is living out of his pension, part of her money went there. At Vidanta Resorts you have the option of down-scaling and paying a reduced maintenance fee. So think about it. The sellers even showed us a booklet called small luxury hotels and said that we could exchange for that too. this has become a nightmare and what worse timing than it being Christmas, New years holiday. Our consumer complaints have been resolved. Welcome to VidaOwners.com, the web site for rentals of Vidanta Resorts' luxurious vacation properties. They reply to us touting their legitimacy, well legitimacy is not subjective. Make something up and watch them return to use that information to close the sale. This class action brings suit under the Texas Securities Act (TSA) against a number of parties related to the Vida Longevity Fund, LP, established in 2010. Luxury destinations: Get buying tips about Timeshares delivered to your inbox. He went on to show us that the Nuevo Vallarta International Sales Department Exchange Database was showing 107 sales occurred in the last 12 months with clients having the same exact Club Intrawest timeshare. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. CONTACT US - Vida Vacations http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/ Thanks BBB for following up on this complaint and posting my review. At first, the sellers did not want me to take the papers that they had presented the program on, but I told them that I would not buy without taking them. Find out everything you need to know to maximize your custom membership and start enjoying a lifetime of one-of-a-kind moments. We wish to retract the above post. We told the seller that we are not beach people and that our visits to mexico was mainly to see family. On 11/03/21, I was directed by Barba Rangel, Supervisor Vida Vacations to Wire $7,755.00 USD to their Vida Vacations Banking in De Zuniga Jalisco. The customer service department has resolved our complaints and we now wish to retract the above statements. Accounting@VidaVacations.com The concierge does not book all travel as we were told, just like club intrawest we have to call the exchange companies ourselves, so there was really no difference. Your commitment clearly is to support the duplicitous sales practices of your sales teams. I have an approved offer. What are the facts on the 10 and 100 year contractsafter 10 years what happens to the 100 year units? If Vida is truely the good corp. citizen that it purports to be in all of its advertising and philanthropic endeavors, then your decision to finally do what's right should not be a difficult one. BBB reports on known marketplace practices. It may or may not occur that the timeshare weeks are rented since the agencies do not buy them back from us in the beginning of the year as the sales representatives said. Vidanta is who signed me up for the Ambassador Program and now that I have questions, they can't help me!!!? The grounds were beautiful and impeccably maintained, landscaped, etc. This is what they do to anyone wanting out of their contract and this is how they try to keep a 4* rating. Ms Rose we urge you to reconsider your position. They are masters of deception and we need someone who has more knowledge of the situation. Hi BBB: I followed up with Vida Vacations regarding this matter that all monies paid by me were applied to the previous contract (prior to the upgrade and revised contract) to pay in full the balance previously owed. You do not have the option of upscaling. Here is another issue I have and that's the Ambassador Program. After a short period of time trying to dissuade us. Knowing I was feeling ripped off they send me a list of scammers. I am afraid this might be a big scam of my hard earned $7,750 us $ by this prominent and large grand luxxe residence club. Article 85 of Adhesion Contracts of CONSUMER PROTECTION LAWS clearly states that ALL contracts must be in Spanish. Mine as well have put in down the garbage disposal. I am trying to cancel this rental reservation and reclaim my wired $7,755.00 and absolutely no one at Vida Vacations can help. So if you vacation to Vidanta, enjoy the experiencebut refuse ANY and all attempts to hook you. Our contract is in English. http://www.timesharescam.com/blog/158-how-to-cancel-a-timeshare/. Vida Vacations Destinos unlimited United States Phone: Web: Category: Vacation packages Vida Vacations Destinos unlimited International Cruise & Excursion Gallary Our Vacation Scammed and feared my safety *Author of original report: Additional information + Leaflet | OpenStreetMap contributors | Open In Google Maps Print this Report On this particular trip, we all decided to meet up in Puerto and Nuevo Vallarta. Under the platinum plan at additional $3000 if we chose to rent out our units, we would make a profit that one's a kicker because without the platinum package our weeks will cost is $850 for a room and $1900 for a suite for a week! This was over a month ago and we have heard nothing at all from the resort. Obviously I didn't use them so know I stuck and The Grand Mayan says there's nothing can do. RUN!!! Customers who purchase timeshares from Vida also have the opportunity to visit destinations that are part of other vacation clubs. [protected]@aol.com. Due to the facts weve presented this is the only conclusion one can draw. HOW IS IT THAT THEY ARE ALLOWED TO OPERATE IF THEY ARE NOT FOLLOWING MEXICAN LAW! Please address why you allow such deceptive sales practices and then blame the unsuspecting consumer for believing what they were told by sales reps representing Vida Vacations. Clearly if Vida Vacations cares about their owners, they have the ability to remove or reduce the transfer fee in paragraph 6 to at least make it easier for us who where misguided, misrepresented and otherwise ripped off, get the balance of our money back by selling to another party. When we were sold this Ambassador package, we did the math and thought to ourselves that there was no way we could lose but this is farthest from the truth! It is the principle now. I was looking for some information about this resort and all their scam tactics, and i've found these articles that have a lot of info I received a phone call from Hawaiin Vacations last week to find out that in order to receive what we were promised we would have to pay an additional $3000 & they do not SELL our current timeshare. Under that pretense in came Daryl. This will surely increase the credibility of your complaint. Then they put us on the phone with a Rental Broker from a list they provide who proceeds to tell us he has tons people waiting to rent the type of unit they we're trying to sell us (how My husband, myself, sister and my brother in-law were deceived into buying something we can't use. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Hopefully, this helps someone save their money. Vida Longevity Fund Omissions in Offering Materials Class Action Compensation is highly rewarding and the quality of life is unmatched. Because of these assurances we decided to go ahead and spend $13, 500, this was the price after the phony credit they gave us for our Palladium program and rental credit. connected to all exchange companies, even small luxury hotels. My husband asked for a spanish language contract which he thought was the law! The worst of the worst of the worst timeshare you could possibly imagine. How can I be SCAMMED by such an affluent most desirable large Organization as VIDA VIDANTA GROUP as this? Contractual documents cannot be left in the hands of unauthorized personnel. IF YOU ARE CONSIDERING A PURCHASE OF THEIR VACATION WEEKS, WELL STAY AWAY. What they explain is that you can upgrade to their PRC program, which has a deedperpetuity, whatever they may say.

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