usps consumer affairs email address

To get help with stamps or other USPS merchandise, please see the following resources: 1-844-737-7826 They have no proof but close my claim. Complaint About Mail Service Use the USPS website's Email Us form. We are always home because we work from home. Still nothing. Hours of Operation I have bills addressed to me which never arrived at my temporary address. Customer Reviews are not used in the calculation of BBB Rating. Send the numbers to bookhaven@aol.com Eastern Region Great Lakes Area Capital Metro Operations Northeast Area Pacific Area - USPS Call with questions about stamps or orders placed online through The Postal Store. I will lose out on $700 because I now have to wait until Friday to pick up my package. Consumer Affairs Manager Retail Manager Consumer Industry Contact Manager (CIC MGR) . Find the "TRS Telephone Numbers" section to get the specific number you need. 1-800-610-8734 You must have JavaScript enabled to use this form. Fill out a short form or get tips to fix some of the most common issues right from your computer. The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. Connect with our customer service representatives to help resolve your issue and get back on track. If the document you are seeking is not available in our Document Library, please submit your FOIA request. Serves as a liaison between customer and field operations to investigate and resolve customer service issues, complaints, inquiries and suggestions in order to increase customer satisfaction and improve customer service. Find the nearest USPS location by city and state or ZIP Code. Please use the Hotline form to report matters involving: Please fill in as much information as possible. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. i need some one to fix the **** in yuma **. Very unprofessional! I purchased a home in a community that has a cluster mailbox. PCC Postal Administrators Award Spreadsheets, Area Inspiring Mail (AIM) National Meeting - July 28, 2021, Parcel Data Exchange (PDX) API Customer Guide, Hazardous, Restricted, and Perishable Mail Instructions, Cigarettes, Smokeless Tobacco, and Electronic Nicotine Delivery Systems, Publication 52 - Hazardous, Restricted, and Perishable Mail, USPS Ship through IV-MTR Data Delegation Request, Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Acceptance of Returned International Mail, Mailer Diversion Notification and Request Log, Informed Delivery PostalOne! I have tried going through the **** system. For the hearing impaired, please call our TTY at 1-866-OIG TEXT ( 1-866-644-8398 ). Learn more about what the Office of Inspector General FOIA Team can help you with. i do not know how to email. Welcome to USPS.com. This infographic illustrates the options, with links and contact information below. File a complaint against a federal or state government agency Find out where to file a complaint against a federal or state government agency. If you have trouble using one of the following, please give us a call. See a list of all upcoming USPS holidays and events. Monday Friday 8 AM 8:30 PM ET Alternately, you may email USPS byclickinghere. 3) Local Postal Consumer and Industry Affairs Office: If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service problems. On two occasions, last year, the carrier put notices in our mailbox that we had to pick up a parcel from the Foothills **** location, even though several people were at home. 25 Dorchester Ave. Boston MA 02205-9602. Greater Boston Postal Customer Council - Contact Washington, D.C. 20260-0004. Niles Post Office - Local Branch 6977 W Oakton St. Niles, IL 60714-9998 Phone: 847-967-8852 CONSUMER AFFAIRS - UNITED STATES POSTAL SERVICE 433 W Harrison ST. Ste 4010 Chicago, IL 60699-9876 Phone: 1-800-ASK-USPS Fax: 312-983-8422 More resources click here I want to to know to who? Delivery problems involving your mail or parcels (such as no delivery or late delivery, tracking questions, mis-deliveries, damaged mail, or similar concerns). Address Management : Verify & Transport : PostalOne! Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Emerging and Advanced Technology Promotion Guidebook, Tactile, Sensory and Interactive Promotion Guidebook, Mailers' Technical Advisory Committee (MTAC), MTAC Meeting Agendas, Presentations and Webinars, Membership and Administrative Information, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, PCC Postal Administrators Award Spreadsheets, National Virtual AIM Meeting- June 4, 2020, National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), For ideas on new or existing Promotions, please fill out, Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. The .gov means its official. Write or email your complaint to USPSs Consumer Advocate office at. The site is secure. Postal Service Office of Inspector General (OIG) is an independent oversight agency, separate from the U.S. USPS Change of Address , USPS Hold Mail , Redelivery, etc. The lady I spoke with last did a great job. Call: 1-800-ASK-USPS (1-800-275-8777) Hours of Operation. Mail Service Updates on usps.com now has a new look and a new name USPS Service Alerts.. USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. See details. Find the best way to get help and connect with USPS. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking. I call the customer service to complain about **** postal services handling of my claim i fear they may be stealing packages at this point. This isn't right and is starting to look like a scheme. U.S. Government USPS-Consumer Affairs Office Complaints Complaints USPS-Consumer Affairs Office U.S. Government View Business profile Need to file a complaint? Twitter. The most common questions have to do with tracking packages or delayed delivery. USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. PDF "All About the USPS" TTY Access for Deaf & Hard of Hearing. How do I email a complaint to USPS? - EasyRelocated Email: USPS Customer Service Call: 1-800-ASK-USPS (1-800-275-8777) Hours of Operation Monday - Friday 8 AM - 8:30 PM ET Saturday 8 AM - 6 PM ET Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) - TTY Access for Deaf & Hard of Hearing Use their online contact form. Complaints about consumer products and services | USAGov I have gone to post office continuously to see if locks were changed and my keys available. Inspector General, Privacy Policy With the Postal Service solely responsible for mail delivery, they are almost always the one to contact. Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. references Pitney Bowes, U.S. Mailing Solutions. Postal Service Information and Contacts | Postal Regulatory Commission The post office I think is stealing my packages investigates themselves? Visit the. Boston MA 02205-1234. Connect with our customer service representatives to help resolve your issue and get back on track. Federal government websites often end in .gov or .mil. Postal Service guide to mailing services: click here. Email: USPS Customer Service. The postal carrier keeps holding my mail for no reason. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Monday Friday 8 AM 8:30 PM ET I go through their process of filing a complaint so they can investigate and every time they close it saying I got the package and I didn't. This is why I am contacting the BBB.The ZIP code is *****. To report mail theft, destruction of mail, fraud, or misconduct committed by a Postal employee or contractor, please file a report below with our Hotline. USPS - Contact PostalOne! Customer Care Instagram. There is no reason my package shouldn't have been delivered. 11/16/22 I had ordered a package that was delivered on November 16th, 2022 but when I went to the post office it wasnt in my P.O. (248) 546-7107. Consumer product and service complaints. Something should be done and they need to be held accountable. Are you a victim or have you witnessed a mail-related crime committed by a non-postal employee? Select an inquiry type that most closely relates to the complaint or question that you have. International Association of Better Business Bureaus. I am not judging people. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation He gave me my letter and said something about how he couldn't deliver it because a truck was blocking him. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. April 5, 2023. BBB is here to help. This presentation provides instructions for applying for access to the IV Mail Tracking & Reporting application (IV-MTR). Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. Postal Bulletin 22225 > Consumer Affairs Office Locator | PostalPro - USPS Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS It is now over a month and I am still unable to access my mailbox. Are you serious? They even showed it in THEIR possession, but it never showed up and never scanned delivered. Postal facilities are closed on federal holidays. USAGov is the official guide to government information and services, File a complaint against a federal or state government agency, Track a package or use USPSs Email Us form, Find your USPS district consumer affairs office, Directory of U.S. government agencies and departments. To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint. Use our online form to answer a few questions about your issue. Call with questions about stamps or orders placed online through The Postal Store. Use our quick tools to find locations, calculate prices, look up a ZIP Code, and get Track & Confirm info. **** post office constantly marks my package a delivered when they weren't. Consumer Affairs - USPS An official website of the United States government. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. Monday - Friday 8 AM - 8:30 PM ET. Make a General Inquiry Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2-8, 2008 > Area Consumer Affairs Managers and Customer Service Program Specialist Contacts District Name Please enter the USPS Tracking number or confirmation number if available. Why am I being treated with malfeasance and indifference? How do I Navigate the Interactive Voice Response (IVR) System? - USPS Do you need information? USPS Shipping Reviews: What To Know | ConsumerAffairs Hours of Operation They say you can call the direct line for further assistance but they a NEVER answer their phone. If you still need more help, see the contact information for technical support, Postal Store orders, and more. Get email updates on the latest OIG news. i just got other thing today plus and have it all on video. They will get you the answer or let you know where to find it. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. **** does neither.While this is my main complaint, I want to take the opportunity to let you know about another issue. ), please enter the number below Write or email your complaint to USPS's Consumer Advocate office at: United States Postal Service Office of the Consumer Advocate 475 L' Enfant Plaza SW Washington, D.C. 20260-0004 caresponseteam@usps.gov Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS Complaints against the government | USAGov Conformation Number 2300-4900-0047-9250 My regional post office in *************************** will not forward my letters and bills to my temporary address. Accessibility USAGov is the official guide to government information and services . The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that . For more details and a full list of services, go to FCC Telecommunications Relay Services. I paid for this on February 17th. Find out how to file a complaint with the U.S. Email: USPS Customer Service For website-related issues only, contact the webmaster. What is the best way to contact the United States Postal Service? Please contact USPS for missing or delayed mail and packages here Email Us | USPS (force.com)Other questions regarding your mail or change of address? Monday Friday 8 AM 8:30 PM ET Email: USPS Customer Service By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601, FOIA/Privacy Act Postal Service in their names, and each one having different responsibilities and jurisdictions, its no wonder people sometimes arent sure where to turn for help with lost, delayed, or damaged mail. Do you have a service problem? For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. Monday Friday 7 AM 11 PM ET Closed Saturdays, Sundays, and Postal Holidays. Office of the Consumer Advocate Note that complaint text that is displayed might not represent all complaints filed with BBB. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). 475 L Enfant Plaza SW reports/data, 901 New York Avenue NW If you do not wish to provide contact information, you may submit your complaint anonymously. Complaints for USPS-Consumer Affairs Office - Better Business Bureau ***** and *** never do this. Get contact information, hours, and more. For a full list of USPS contact information go to this site: https://www.usps.com/help/contact-us.htm Please note: *The two letter state abbreviation must be used. Individuals who are deaf, hard of hearing, deaf-blind, or have . PAGR Consumer Info | Postal Regulatory Commission Postal Service, U.S.Postal Inspection Service, and Postal Regulatory Commission. Copyright 2023 by United States Postal Service Office of Inspector General, For general inquires regarding our office, please call. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking. The 2022 USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. NATIONAL CONSUMER PROTECTION WEEK March 28, 2008, Area Consumer Affairs Managers and Customer Service Program Specialist Contacts. Consumer Assistance | Postal Regulatory Commission The number for that office is. Closed Saturdays, Sundays, and Postal Holidays. Saturday 7 AM 6 PM ET, Comparing International Shipping Services, First-Class Package International Service. Find the best way to get help and connect with USPS. My complaint is regarding delivery of my packages.On 9/21/22 at 4:30pm mt, I received a notice from Amazon on my cellphone that **** had a problem with delivering my package. Before sharing sensitive information, make sure youre on a federal government site. For more information on whistleblower retaliation go toWhistleblower Retaliation FAQ. What next? Fill out a short form or get tips to fix some of the most common issues right from your computer. Get contact information, hours, and more. Complaints Complaints against the government Consumer product and service complaints . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Postal Contacts : Greater Pittsburgh Postal Customer Council Every other business has to have insurance to cover any mishaps or negligence so why can post office get away with it? The most common questions have to do with tracking packages or delayed delivery. Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) -. Please contact me with more information needed I think the not even *********************** of proof I have listed below should be more then enough I have been contacting **** since October ************************************************************************************************************************************************************* receipts for Package And contents enclosed in package which I did after providing this information my package dropped off the face of the earth within three days and I have been fighting back-and-forth with **** since October 2021 an even when my package was still trackable now and ***** Is refusing to let me file any more complaints refusing my remedy being very unprofessional like And flat out rude They are using excuses it is not trackable anymore and so theres nothing they could do and then theyre exact words pretty much is Im c*** out of luck and so my six children that I purchase these bears for There is a lot more information documentation that I would be more than willing to provide and ask for immediate remedy and the remedy that I had already asked for which is that the Bears from the sky view ****** wheel in ******* ******* red white and blue be re-purchased and sent to me by **** and instead of eight bears make it 18 Eight to the original receiver and ate to me the original sender for my time and since October 2021 I have emails from MRC **** consumer affairs and dating back for months now about me trying to figure this whole situation out with this package and have been more than patient understand I have also contacted *************** ****** wheel multiple times now and I have told him about this situation and Im a document to Disabled I dont have been since **** and I will not be silenced as I told ****. If problems occur, they are in the best position to investigate the issue and fix the problem. You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. To get help with stamps or other USPS merchandise, please see the following resources: 1-844-737-7826 I have complained several times (at least 4 if not 5) times over the last couple years about **** leaving packages outside our gate where they can be seen and stolen, something that happens frequently in my neighborhood. 1-800-610-8734 Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS This occurs when an employee with authority takes or fails to take, or threatens to take, a personnel action against another employee because such employee made a protected disclosure. Publications 10/22/2022 PostalPro Tools | PostalPro - USPS Find information on our most convenient and affordable shipping and mailing services. Postal Service complaint Find out how to file a complaint with the U.S.

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