stubhub tickets not available until day before

I said I sold my tickets already. being locked in and not knowing if youre going to ever receive your ticket until its too late is a pretty fucked system. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Let us know if you have any other questions or concerns. If the listing exists on StubHub and you can transfer the tickets, you're certainly welcome to list them on StubHub. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Help us improve this article with your feedback. I was on hold with customer service for two and a half hours . Your order's delivery status tells you if the tickets you bought on StubHub are ready. A link has directed you to this review. How Much Does Home Ownership Really Cost? This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Dial +1 (866) 788-2482. 08-05-2022 07:20 PM. Checking vs. Savings Account: Which Should You Pick? Sorry for the confusion. Danielle is the author of this solution article. same here, what I have learned is that someone can advertise tickets to sell, without having them. Has anyone experienced this? You're protected if events are canceled. But ,I have season tix to an extremely popular college basketball program. @captain-janeway - There could be several reasons as to why; some already being mentioned. StubHub went on to collect both the buyers payment AND my charge for the ticket price. Lindsay is the author of this solution article. They said they would provide a refund and small account credit. We really do appreciate the feedback though. StubHub is an eBay company that began selling and reselling event tickets in 2000. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. Not getting your tickets until the day of the event has become more common with venues. Family says it couldn't just 'shake it off' after problems getting Some teams, venues, or artists put delivery delayson tickets issued to original buyers. If I'm on Disability, Can I Still Get a Loan? After the switch, you will enter the email address you use to access the community in order to reset your password. Sometimes, events don't go off as planned. It would have cost me 1300 for the same ones had I waited any longer. This is based on when the seller told us they'd have the tickets. Great system right ?? Its location on this page may change next time you visit. Get buying tips about Ticket Websites delivered to your inbox. Hey jbsmith! Any answers or advice is much appreciated. I was then sure I was going to get hosed. Will my tickets arrive in time? I am listing mobile Yankees tickets from Ticketmaster. You will enter your community username and new password and done! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 5 days later, on GAME DAY, I received an email from Stubhub notifying me that my transaction had been cancelled because I did not fulfill my seller's obligation to upload the barcodes - but I did! i know there is still time but after looking at this sub my confidence is low. All rights reserved. Always remember that StubHub is your one stop shop for any and all of your ticket related needs! You may not get them until just before that date. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. I got an email from StubHub two days before XMAS (ho ho ho ho indeed) telling me they didn't have the tickets. They are not a reputable company and will not help or rectify their mistakes. They will take your money then make you jump through hoops to get it back. A day later, I see a charge for $495 to my credit card from Stubhub. Tickets wont arrive until concert date - StubHub Community But it won't charge you a fee just to list your tickets, so there's no risk there. Customer service all the way to your seat, 2000-2022 StubHub. Unsubscribe at any time. Dealing with the same issue here but these were a Christmas gift and I wont be in the same state as the concert! So I almost bought horrendously inflated nosebleeds backups through ticketmaster. . In fact, this card is so good that our experts even use it personally. Scan this QR code to download the app now. We keep track of all orders and guarantee delivery by the date in your account. I still show an option to transfer tickets in Ticketmaster but not to sell. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The mlb for security reasons doesn't "create" their viewable tickets until a day or two before the event. Not a very cool market price wise but sometimes it's worth the artist and experience. How do I know I can trust these reviews about StubHub? They (mlb) use this barcode system . Some venues, artists, and teams don't release tickets until a couple days before an event. If you do not receive your tickets in time for your event, StubHub will attempt to issue you replacement tickets. Stubhub NEVER processed a refund and NEVER provided an account credit. Apparently sometimes it's out of their control. That way there are no issues but additionally, so they can get paid. Fan rewards: Luckily, that was true and I was able to transfer my ticket to the buyer the night before. On 4/11/23 I sold 4 premium tickets to the Cubs/dodger game on Stubhub. It is true we may not be able to replace your order as replacements do need to meet certain guidelines (availability, quantity, price, etc.) At 11:49am California time, tickets were available using the Live Nation . I told him repeatedly that I never got an email and he couldn't do anything, I asked to be transferred to a supervisor, and was to Scott who also told me it was my fault for not responding to an email I NEVER RECEIVED! UPS tickets: Ship the tickets within 1 business day of the sale date (we recommend dropping the tickets off at a UPS store, not a drop-box) Tickets sold before your In Hand Date: You have until this date to deliver them. Here's what went down: Then, once they sell, you'll log into your Ticketmaster account and transfer them to your buyer and confirm the transfer on the StubHub website. by Maurie Backman | You can always deliver before this date. I know that the people who bought direct from the venue already have their ticket downloads available, so this seller does too. No. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Thanks. We are changing the way you register and sign-in to the StubHub Community. I called back on 4/12/23 I was told I will not receive my 864.00 and they were charging me 1100.00 for all the duplicate tickets, I said, "So you have my tickets, my money and you want to charge me more money and I have called you over 10 times trying to get this fixed, what kind of customer service is this." Some people prefer to spend their money on experiences rather than things. 3/31/23 I called back again because 2 more set of the same tickets came in saying you have sold your tickets, I called again to ask why this is happening. I bought Hamilton Chicago tickets for a show almost a full year later. Nonetheless, Stubhub refused to honor the sale and I was forced to delist them on Seatgeek where they were distressed sold at approximately 1,000 less than the Stubhub transaction. Re: Tickets wont arrive until concert date. Purchased 2 vip balcony tickets online for $370 for a March 30th concert. Some venues, artists, and teams don't release tickets until a couple days before an event. Cookie Notice Ticket buyers and sellers say StubHub owes them after widespread event I'm with this person. StubHub will deduct a fee from tickets you manage to sell through its site. Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. When that happens, you're guaranteed a full . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Best Mortgage Lenders for First-Time Homebuyers. Stubhub said that they were contacted by the venue that the transfer button would not be available on Ticketmaster until 24 hours before the show was to begin. Did you find it helpful? how do I sell tickets to an event not yet listed? is there still hope i will get my ticket? Buying Tickets Day of Event | Ticket Crusader Hell they got there money so send the tickets. FanProtect Guarantee: Is this just an excuse to try and scam that they can't send right away? If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Customer service all the way to your seat, 2000-2022 StubHub. This company is horrible and they DO NOT care about their customers. Review your order's ticket type and what its current status means (see below) As you might expect, StubHub charges a fee for its services. So sorry again for the concerns! They will do everything in their power just to take your money and then say "you agreed to our terms" - I listed tickets for sale that apparently sold, yet I didn't receive any notifications about this; I just assumed that the tickets had never sold. More than double the face value. Thanks! For more information, please see our Tickets rehit the Ticketmaster resale market and it made me more uncomfortable. Sellers often list tickets on StubHub weeks or months ahead of a given event. My tickets for sale have other benefits that I can't put in listing. How do I sell tickets that have a delivery day on Ticketmaster? Sold tickets on this site and a computer glitch allowed them to sell my tickets twice, they charged me the whole sales price of the tickets as my penalty, over 3k refuse to pay me a penny for the expensive tickets I sold. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Sellers are not paid until the tickets are confirmed delivery to a buyer for US and Canada events. Thanks! Many or all of the products here are from our partners that compensate us. by the end of the day on your order's expected arrival date. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. I recently purchased some tickets for a concert next week, but it says that the seller wont have the tickets ready to send until the day of the concert. But as those events near, they may come down in price in the absence of having a buyer. Here's what you need to know. We are changing the way you register and sign-in to the StubHub Community. And so if you wait until you're within a few days of a given event, you might snag a great deal. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. You will enter your community username and new password and done! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Guess what happened next concert started and seller finally emails the tickets. Bought the tickets months in advance and the day of the concert I still hadn't received the tickets. So take your time and look around until you find the musical with the date and time that works perfectly for you and your schedule! I was told that my payment will be on in 24 hours on 4/10/23, the next day I did not get payment. Since June of 2022, listing for sale MLB tickets has been an absolute train wreck. The Cure is set to play Fiddler's Green Amphitheatre on June 6 as part of its 30-date tour. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Your sale will show as an open order in your Stubhub account. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Support does not answer, there is no cancellation\refund option on the order page. Unsubscribe easily. Stubhub purchase stressing me out. Not ready? : r/stubhub - Reddit Scan this QR code to download the app now. When talking to customer service and escalating to Michael the "Selling Supervisor" they said there was nothing they could do and that I would be on the hook for the 100% seller fee for price of ticket. It's looks like pure scam. Click on 'Submit.'. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. The only way to complete mlb sales on Stubhub is by entering the barcodes. Hi all! Easy sales process: Why would seller unnecessarily delay ticket delivery? Customer service all the way to your seat, 2000-2022 StubHub. Listings are removed without . Why would I not only forfeit $500 compensation for those tickets I wasn't going to be able to use, but further not "finalize the sell" authorizing them to charge me $495?? Help us improve this article with your feedback. After contacting StubHub customer service we were told nothing they could do, sometimes e tickets will print out seats even when there is none..$370 for general admission?? Original review: April 16, 2023. How is that they don't accept refunds, but you also aren't guaranteed tickets? Bought my tickets 4/6, said they would be ready 4/22. How Do I Get Stubhub to Refund a Charge? - GetHuman For more information, please see our By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If a seller says they have electronic tickets, what reason would they have to not make them available to download until 2 days before an event that is 5 months away? No. There are still tickets available it is just a very slow process," Smith Tweeted in March. I was also able to confirm that my sale had been moved from the Open category to the Completed category. I sold tickets to a concert New edition, I delivered tickets and completed sales in 24 hours, the concert was on 3/30/23, the next day in My email pops up another sale saying I have sold the same 4 tickets, I call StubHub speak to someone to tell them this was happening, I said I was going to shut my account down, I was told by customer service that would not be paid if that happen and he would escalate to tier 2 to see why this happened I asked if I could cancel or delete I was told no.

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