viking river cruises cancelled

The cruise turned into a very expensive and deceptive bus trip through Europe. Please note that Viking is in the process of notifying guests about these changes to the Viking Health & Safety Program, as well as updating specific requirements for all voyages across documents channels, including on MyVikingJourney.com. I was looking forward to it. Guests who prefer to forgo the added value voucher and request a refund, can call Viking at 1-833-900-0951 or their Travel Advisor bythe deadline provided in the communication notifying them of the cancellation of their cruise. Click here to reload the page in order to enable certain features. Signature destinations include Central America, Panama Canal transit, USA West Coast, Hawaii, Transpacific crossing to New Zealand and Australia, Asia, Middle East, Suez Canal transit to Europe and the UK. Viking said the news just came out and they are evaluating and to watch for email. I had the same experience as you, and personally, I don't feel like playing "agent roulette". Viking, which operates both ocean and river cruises, has canceled all 2022 departures from its Kyiv, Black Sea and Bucharest itinerary. Award-winning Viking Longships. Fortunately I have many choices for river cruises and can speak with my wallet. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Also Check: How Much Is The Alaskan Cruise. They wouldnt even monitor cancellations and put us first in line to consider whether we could fill the vacancy.. If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. The river is busy-ish, German and international ships. While Viking Neptune departs on December 23 , Viking Sky departs earlier , sailing in parallel with Neptune. Some media outlets along the river corridor have pointed to likely supply chain challenges. "But when we bring travelers to another country, we also bring their dollarsdollars that would support Putin's aggression. The luxury river cruise line, Scenic, scrapped all of its 2022 Russia cruises. Historic Wittenberg, home to Martin Luther. For your convenience, Viking offers a Travel Protection Plan. Atlas Ocean Voyages, a luxe expedition cruise line based in Florida, is adjusting two of its late-summer Baltic itineraries. Of course there are unexpected circumstances that may necessitate setting aside policy. We have a cruise in Oct, and like you, they have held our money for a year already. European River Cruises | Viking River Cruises The 65-day itinerary visits 29 ports departs from Buenos Aires Argentina, visits the Antarctic Peninsula, continues northward around Cape Horn, along South Americas coast , passes through Panama Canal, then up to Mexico, Florida USA, NYC New York, Canada and via St Lawrence River to Ontario and via Detroit MI, ending in Milwaukee WI. Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. We look forward to exploring the world with you, whenever and wherever you choose to sail with us. Passengers from across the country say theyve received letters from the cruise company informing them their reservation, paid for more than two years in advance, had been canceled just days ahead of departure. Future Cruise Vouchers valued at 125% are available exclusively for those guests whose cruise was cancelled due to, or associated with, our suspended operations. | 4 If you go on Facebook, there are many people who were dumped. I was angry last Wednesday.Related Articles Our top priority is always the well-being of our guests, our crew and the communities we visit, the company wrote in a statement earlier this month. A booming business -- for now. The interest or growth potential of them requiring full payment that far in advance is financiallyimmoral. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. My angle was that I gave Viking $12000 in Sept of 19, for a cruise in Oct 20, that I might not be able to take until 21 or 22. By This is one instance when having a TA can be helpful. No mention of any waiting period, let alone a 21 day waiting period. Russia has banned UK airlines from its airspace in response to the UK doing the same for Russian carriers as part of a raft of sanctions slapped on Russia in response to its aggression in Ukraine. (Per the woman I spoke to when cancelling the cruise.) Viking Elbe River Cruise Canceled. hb```a`` B@V 3G c?!xa 3a9>_X9ZU,%3$En_' Is there Internet access on board the ship? I see that the Viking Vali left Amsterdam, probably as scheduled, and has passed through the Rhine Gorge today. Then in 2022, they expect the debut of two new expedition ships, Viking Octantis and Viking Polaris. A 121-day segment allows travellers to join the cruise ship in Los Angeles CA, from where the itinerary continues to Hawaii, Australia and New Zealand, Asia and the Middle East, Europe ending in London-Greenwich, England UK. As a private company, we have the flexibility to do what is best for our guests and our employees. Passengers have called the latter easier said than done as trips fill up years in advance. When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. Dreaming of and Planning for Future Travels with the Ultimate Flexibility and Value, Do Not Sell or Share My Personal Information, After 24 months, if you are unable to use your. Royal Caribbean noted that cancelations were a result of the ongoing COVID-related circumstances around the world, and in an abundance of caution.. This may help protect your travel investment, your belongings and most importantly, you, from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. Just my humble opinion. Cancellation conditions 1. My Trip - Updates on Current Sailings - Viking Cruises Since day one, it has been our mission to create experiences that focus on the destination and allow our guests to explore the world in comfort. 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Guests can feel comfortable knowing they are able to reschedule their cruise with our Cruise with Confidence program," the statement read. February 25, 2022. SwissMrs, March 25, 2020 in River Cruising. Any time there's a heat wave in Europe, especially if coupled with lighter-than-average spring snow melt or rainfall, you can end up with low water in certain parts of . Much like borrowing from Peter to pay Paul. I chatted with a Viking agent yesterday to see if they might consider an approach like this for our Oct cruise. Rejuvenate in a king-size bed with a soft duvet and goose-down pillows. Great to hear Viking allowed you to cancel via telephone; the booking contract stated they required it to be in writing. I also explained that to move the same cruise to next year, or beyond, is going to cost me approx $2000 more than my current value. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. 15 days of eating, testing, visiting Christmas markets that are a regulated event with signs and barriers - when they are actually on - and not knowing if you will make it to Budapest on the ship you started in Amsterdam with, is not fun. As the conflict in Ukraine continues, cruise line after cruise line has altered itineraries with stops in Russian ports or canceled voyages entirely. Is Viking still going to put you on a "no Christmas markets, sorry folks, Austria scenic sailing only, oops, skipping Bratislava, covid emergency in Hungary, disembark in Budapest, hope you have had a great time with Viking, no refund"-cruise? The new ship is currently scheduled to start operations with a Viking World Cruise 2022-2023. Viking River Cruises Cancellation and Refund Policy. Cruise itself starts 11/25I just sent chat to Viking re: Austria in lockdown for ALL starting 22nd no activities or businesses will be open. PDF BOOKING CONDITIONS - Viking River Cruises A few days ago we received a cryptic email from Viking that our itinerary might have changed and so here was a voucher for $499 for a future cruise . Viking acts more like a bank taking FULL deposit as much as 2 years out. On 11/19/2021 at 4:29 PM, Funky Fusion FoodsJ said: 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Astrid is the Senior Special Projects Editor at TripSavvy and has been with the site since 2016. However we are talking a lot of money and there are so many unknowns right now. I didnt want to ante up that large amount of cash knowing that it could not happen as planned. With a fully paid trip,Id rather have my money refunded and all their CM trips for 2022 are booked except the week of Christmas. There is this misconception about when Viking must be paid. This cruise began in Budapest, Hungary and ended in Bucharest, Romania with visits to Veliko Tarnovo, Arbanasi, Vidin , Golubac, and Belgrade , Osijek , and Kalocsa . The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Viking is still trying to figure out what they will do about rescheduling cruises for that year. We had two ports of call, aka shore days, in Liverpool and Falmouth. :Crystal Cruises is reportedly shutting down US operations, With unrest in Eastern Europe, we have adjusted our voyages, President Alberto Aliberti said in a statement. Fairytale windmills of The . This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. The ship has now begun sailing with her first guests, but we are still putting the finishing touches on the overall experience and refining the itinerary, the letter continues. We are still waiting for Viking to "refund" OUR money to our credit card. . Local News | Departing on December 22, 2022, from Port Everglades , Viking World Voyage 2022 visits ports in Central America, follows Panama Canal transit and sailing up North Americas West Coast. The cancellations add to the ripple effect Russia's invasion of Ukraine has caused throughout the travel industry. If you push back they provide better final payment dates. My take away is that it depends who you speak with and which supervisor is working the day you call. Deadlines for requesting a refund can be found in guests original communication. The elegant boulevards and grand monuments of Paris. Walking to my stateroom the first day, the corridor was so peaceful with the soft lighting and easy and attractive decor. to halt operationsSerenade of the SeasSymphony of the SeasJewel of the Seas Vision of the Seaslater added its Independence of the Seas, We regret having to cancel our guests long-awaited vacations and appreciate their loyalty and understanding. Are they giving you the option of a refund if you cancelled due to the itinerary change? Get our travel tips Delivered to your inbox. as I mentioned, the earliest we would be able to cruise if we don't end up doing our Oct '20 one is fall of '21, if there are any left, and at that point, Viking will have held my whole full payment for over 2 years. In 2017, Prochilo booked a Rhine sailing herself with Emerald, only to find "very low levels" of water. Question is, will we (Germany) be next? By The ships will sail everywhere from Antarctica to the Great Lakes to Ireland and Norway. If not worse in a time when the markets were growing. Review of Viking Cruises. Meanwhile, sporting events were moved from Russia. After all, this too shall eventually pass. ", "Norwegian Cruise Cancels Sailings to Russia, Ukraine Ports. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Poseidon Expeditions Cancels 2022 Russia, North Pole Programs. The page you were looking for may have moved, been deleted or does not exist. When I transferred it to a TA the agency movedthe payment up 2 weeks not a big deal. Even though the service is great on the ships as many thousand past cruisers can attest. Frohnert, a world traveler who is Irish by birth but has lived in the U.S. most of her life, had planned to fly to New Orleans and travel back to Minnesota by water for what she assumed would be her final voyage. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, 8 days Despite the canceled 2020 cruise season, Viking has high hopes for 2021 and beyond. Powered by Invision Community. ), Minnesota syphilis infections up sharply last year, according to state data, Why hemp farmers worry about MN legalizing cannabis, Forever chemicals exacerbate water issues in Lake Elmo, development still on pause, Retiring Stillwater Area High School teacher, falcon expert Andy Weaver brought science to life, Gammelgrden Museum in Scandia marks 51st year, a luxury cruise from St. Paul to New Orleans, the first departure from St. Paul toward St. Louis, Mo., on Sept. 3, Five questions Wild must answer this offseason, Norman Quack's Chophouse closes its Stillwater location, For sale: A green thumb's house on Summit Avenue (with a conservatory! February 28, 2022. "Cruise Lines Alter Russia Itineraries, Cancel Ports Due to Ukraine Conflict." This has always been Vikings ambition and will remain so. You may also contact us by phone at 1-877-668-4546. Over in Southeast Asia, a new river ship, Viking Saigon, will cruise the Mekong. Sherri Gardneris the Assistant Editor for TripSavvy and has been with the company since May 2018. Forgot to use it? Thank you for this. For the Danube, I fully agree with you purrlinda. I am glad to have a wide choice of operators in Europe other than Viking and I hope it stays that way. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Europe's Drought: Will It End River Cruises? - Out Traveler "We have planned alternative ports and will communicate itinerary changes in the next few days to our guests and travel partners. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services. The first Viking River Cruise I took was the Rhine Christmas Market Cruise with my sister. Read Also: What Does The Average Cruise Cost, Norwegian Cruise Line is removing planned stops in St. Petersburg from its 2022 sailings due to the escalated situation between Russia and Ukraine.. I realize it's too late if one already agreed to pay over a year in advance, but when booking future cruises with Viking, insist on a different final payment due date. Viking Elbe River Cruise Canceled - Reviews, Photos - Tripadvisor We were all set to fly to Prague in a few days to begin our trip from there to Berlin then London. https://www.euronews.com/2021/11/24/slovakia-becomes-the-second-european-country-to-go-into-lockdown-as-covid-cases-surge, Click here to reload the page in order to enable certain features. Theyll refund the vouched amount to you. I could see tying your full payment to receiving a scaled amount of OBC or FCC, but to hold my money with nothing back in return is akin to using the inside of your mattress as a savings account. Cruise Critic. How long did they tell you it would be before you actually received your refund? I would not bet on any river cruise line giving up that business "just" because the Covid infection rate is high. I wonder if they are seeing mass cancellations and they are sweetening the deal to maintain bookings. Funky Fusion FoodsJ, November 19, 2021 in River Cruising. However, due to ongoing travel restrictions in Europe and the USA, as well as Canadas and Australias ban on cruise shipping, Viking canceled the entire 2020 program in mid-August. The 386-passenger ship, custom-built for the river, departed St. Pauls Lamberts Landing as planned, but the Pletchers were not aboard it. Being a retired infection control nurse I would be very surprised to see European river cruises happening at all this summer. Calls to Viking for comment were not returned this week. WHAT HAPPENS TO YOUR BOOKINGS? An additional four Arctic sailings have new itineraries. Orient Express Is Launching the World's Largest Luxury Superyacht, Hurtigruten's 'Northern Lights Promise' Ensures Every Cruiser Sees Auroras, What It's Like to Cruise Around French Polynesia on Windstar's Star Breeze, These Cruise Lines Will Require COVID-19 Vaccines To Sail, Despite What Cruise Lines Say, You Wont Be Setting Sail in May, My Favorite Luxury Cruise Line Is Setting Sail Again. The river cruise lines will tell you that low water levels are rare, and that few sailings are altered due to water levels - but the truth is the risk is always present. When will Viking make the next cancellation announcement? This policy in itself is really really pushing me away from Viking, and we had really been eyeing them up for an Australian cruise. The cruise lines should step up and just cancel the season. But, when I contacted Viking yesterday, it was through their chatbot, and the agent was unbending. Russian stops on Viking's ocean itineraries will be modified, and impacted guests and travel advisors will be notified. There was worse news to come. If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. And our award-winning bathrooms feature large glass-enclosed showers with easy-to-see controls, premium Freyja toiletries, anti-fog mirrors and heated floors. 0 States further updates from the Chairman in December. Fortunately for us we booked last November and can cancel up to 24 hours before the cruise and get 100% FCC. Will wait a bit longer before getting the credit card company involved. Additionally, the August 26 voyage will include a transit of the Kiel Canal, while the September 7 sailing will add a stop in Saaremaa, Estonia. Germany is locking down for unvaccinated but stores etc. @garlinnin view of the fact that the Rhine River and the Danube River are lowandthe situation on the Rhine and Main are uncertain as regards Christmas markets, it would be more sensible for Viking to call off the Grand European. My Trip - Updates on Current Sailings - Viking River Cruises Viking Mississippi cancels some cruise passengers four days ahead of

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